swarm hub / onboarding

Welcome, Charlie + Bear

This is your starting line. Watch the Loom. Then walk the navigation path top to bottom. Don't skip steps. About 2 hours end to end.

Watch this first (10 minutes)

Loom from Ewing Recorded video will appear here. Ask Ewing to drop the embed URL into public/swarm/onboarding/loom.json.

After watching, walk the path below in order. You can come back to the video any time.

For experts
If you're John, Mark, or Ewing — head to the Expert User Guide instead. It tells you what to expect from your sessions with Charlie and Bear, what we want from you in each one, and how to give feedback that builds operators.

The mission, in one paragraph

Take the Meetings page and the Deals page from working tools to a B2B CRM automation engine that lets Mark, John, and Ewing each cover 5 times as many deals at the same quality. Charlie owns the front of the funnel. Bear owns the back. You'll build features on top of a foundation that's already shipped: feature registry, permissions, circuit breakers, agent tickets, the handoff contract. Your first builds are entry points, not destinations.

Quick links to your packages

Charlie

You own the Meetings page. Cold calls become signals. Signals become classified meetings. Classified meetings become deals.

Open Charlie's package →

Bear

You own the Deals page. Warm leads become pipeline. Pipeline becomes revenue. You make Mark, John, and Ewing faster.

Open Bear's package →

The three ground rules

1. Doppler handles every credential. You will never need to find or paste an API key. If you ever feel like you need to, stop and re-read the rules.

2. All data writes go through API routes. Never write to Supabase from the browser. Ever.

3. Drafts need approval before they send. Never auto-send a letter or email. Ever.